i-SME Project

DBBL Agent Banking


Despite the demand for banking services from rural savers and MSEs, many are excluded because of non-availability of bank branches, and lack of relevant documents, awareness, and behavioural practices.


Through development of local entrepreneurs, Dutch Bangla Bank Limited (DBBL)provides banking services to the unbanked community and creates a new business window and employment opportunity. Entrepreneurship development with social dignity is the main motto of this project.


The innovation of this model comes from creating an entrepreneur for the banking business within the community gives confidence among the local people. These local MSEs will create awareness among the community by engaging their local/cultural knowledge to alleviate the fear of engaging with formal banking services from a bank branch. Furthermore, these entrepreneurs receive commission from DBBL for undertaking this service and, therefore, play a vital role in the community’s economic and social empowerment. The technology to be used for this service will involve identifying customers through Biometric Machines.


Through this project, 15,000 MSEs will receive banking services from sub-agents of DBBL, with 1,500 jobs generated at 1,350 sub-agent booths by December 2018.

Creation of 1,350 MSEs for Agent Banking Services